CommSure DR

Overview


The phone system is often low on the disaster recovery agenda when compared with data systems which risk loss of data. However, when it's not possible to take calls, customers cannot communicate with your staff and staff cannot communicate with each other, so the real time loss of business can be considerable. CommSure DR is an outsourced service which provides a mirror of your in-house phone system on permanent standby. It can be brought into service within minutes of a problem - whether line faults, hardware failure, line vandalism or premises evacuation - so phone calls can continue to be taken with landlines, mobiles or VoIP phones acting as extensions.

Features


  • Easy to use
  • Immediately continuity to business phone traffic in the event of disaster
  • Maintain contact with customers and suppliers
  • Duplication of company phone structure ensures customer experience maintained
  • Single Point of Maintenance and Administration via the Web
  • No need for step upgrades when adding lines, numbers, users or features
  • Contact Multi Site, Mobile and Home workers or backup call centres
  • No add-on devices required for Voicemail, IVR, Call Recording, Management
  • 24/7 operation maintained by Safeguard engineers

Quick Facts


  • Sofware as a Service (SaaS)
  • Browser based administration
  • Authenticated user access
  • 128bit SSL browser encryption
  • Geo-dispersed UK data centres
  • UK Data Protection Act registered
  • 99.98% service availability (SLA)
  • Automatic failover protection

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