alert cascade

How do you reach your employees during a crisis or business disruption?Whether you need to share news and information, issue alerts and warnings or ensure the continuity of your business operations, having a resilient and high speed means to reach a broad or targeted audience is something your organisation should not be without.

Alert Cascade is a comprehensive, but easy to use, resilient emergency notification service designed to deliver high speed, high or low volume, targeted messages to select groups or key individuals using the UK’s largest and fastest notification network.

 

Outbound NotificationYou’ll have access to multiple simultaneous notification methods that deliver outbound message alerts to your intended recipients via any voice or text enabled device. Message delivery is confirmed and interactive voice responses (IVR) are requested then logged in real-time to produce comprehensive reporting and alert status. Activation is simple; via any secure internet browser enabled device or from any touch-tone enabled fixed or cellular phone.

 

Inbound NotificationStudies have shown that many outbound alert messages can trigger a percentage of inbound calls for clarification or further information. Only Alert Cascade's optional CommSure Voicebank module offers a high-capacity inbound IVR capability to handle these requests with automation and can, when enabled, allow the caller to update their response status (call & respond), leaving personnel free to continue recovery operations and support response efforts. Incoming calls terminate on Safeguard’s hosted, geo dispersed telecommunication platform - not your local network. This prevents local phone congestion whilst satisfying every caller.

Safeguard’s inbound IVR capability enables you to provide your staff, stakeholders or members of the public with up to the minute information in any situation or business disruption.

 

Network Overview

 

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